FAQs
For any questions regarding your order, you may find an answer here under if not, reach out to us via our WhatsApp box or email: hello@withmysands.com. We're always ready to assist.
1-2 days to UAE
4-5 days to Europe
5-6 days to Rest of the world
-Credit or Debit cards with Amazon payment gate, the ultra secured gate payment of Visa and Master
- Paypal, the online payment service.
If you are not satisfied with your With My Sands, you have 15 days to return them either for an exchange or for a refund to the following address :
Mathilde Rottembourg
With My Sands
PO Box 566059
Um Suqueim 2- Dubai - UAE
Tel : +971 50 5857 543
For a European Returns &Exchanges customers, we have a french address, please contact us by email for more details.
hello@withmysands.com
The website is designed on a secured American platform called Shopify, so even if the prices are indicated in US dollars, Euros or Emirati Dirhams, you will be charged in US dollars. You will be charged exactly the price shown in your currency.
With the new European law on E-commerce, we are taking full charges of the European VAT and Taxes.
Our sizes come small, please refer to the Size Guide. Click here